It is very likely that your hot water heater has not been flushed in a very long time. When the hot water sits at the bottom of your hot water tank for long periods it will eventually pick up rust, minerals and sediment from the tank and should be flushed periodically according to your heaters instructions manual. Do not attempt to flush your heater if you have not been instructed to do so properly. This could cause injury or harm to yourself or others.

Pink residue is less likely a problem associated with water quality than with naturally occurring airborne bacteria and is also affected by the homeowners cleaning habits.

Your service can be turned off for a number of reasons; delinquency of your bill, when access is denied to your meter, uncontrollable leakage, meter or valve box tampering and also at the written request of the homeowner.

If your service was turned off due to a delinquency, the balance must be paid plus a $35.00 service fee.

When living in Camden County and being connected to the public sewer system, TWO SEWER BILLS will be received - one from Pine Hill MUA for the maintenance of the sewer system and one from CCMUA for regional sewer treatment.

Regional sewer bills can be mailed to CCMUA. For additional information regarding quarterly billing for CCMUA, call 856-541-3700.

The Authority accepts payment in the form of cash, check or money order made payable to: PHMUA

In Person: You can pay your bill in person at the Administrative Office during normal business hours. By Mail: You can mail your payment to: PHMUA, 907 Turnerville Road, Pine Hill, NJ 08021-6524. On-Line: You can go to our website: www.phmua.org and make an on-line payment. There is a convenience charge assessed by the company processing the on-line payments.

Discolored water is caused mostly by a heavy demand on the Distribution System. The system’s flow increases in different directions and this creates the discoloration in the water. Let your cold water run for 15 minutes. If you continue to have a problem, please call our office - 856-783-0739.

The problem is usually air bubbles trapped in the Water Distribution System. Fill a glass with cold water and let it sit on the counter for a few minutes. You will see the air rise to the top and disburse, leaving the water clear. Let your water run for approximately 15 minutes, this should clear the air from the water lines. If you continue to have a problem, please call our office - 856-783-0739

Occasionally a homeowner will experience a problem with their sewer service, i.e., lateral blocked, drain lines not draining or draining extremely slowly.

As the owner you are responsible for your sewer lateral from the house to the street. A backup may be internal, or it may be from the sewer main located in the street.

Before contacting a plumber give our office a call – 856-783-0739.

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Yes, less than 0.5 parts per million. We do not put fluoride in the water. The fluoride that is in the water is there naturally.